Solutions
Arranged around what you do
The same services, in a different arrangement. Here is how customers in four groups of industries most often combine them.
Companies and sole traders
The usual starting point is porting the existing numbers and replacing an ageing phone system with a virtual one. The per-line subscription disappears, and offices and branches join the same internal network — calls between them stop being billed.
Companies that call abroad often add DID numbers in the countries where their partners are. Those doing a lot of customer contact go a step further to a call centre with per-agent call records.
- Number porting and a virtual phone system
- Internal extensions per department and a voice menu
- DID numbers for the markets you work in
- SMS notifications from your business applications
Tourism and hospitality
Campsites, marinas, small hotels and apartment complexes have two separate needs: telephony for reception and the property itself, and a service to offer the guest.
The first is handled by a phone system with extensions across the property. The second by CallShop — the guest calls for less than roaming on a mobile, and the price difference stays with you. A booking number in the country most of your guests come from does the same job for your occupancy.
- CallShop call billing for guests
- A phone system with extensions across the property
- DID numbers for the markets your guests come from
- SMS booking confirmations and notices to guests
Public sector and institutions
Schools, healthcare and utility institutions and municipal offices take a high volume of calls from the public with a limited number of people to answer them. A voice menu with a choice of department routes part of that traffic on its own and takes the pressure off the switchboard.
Call records and call recording cover the obligation to document communication, while numbers in sequence let every department have its own number without a separate line.
- Voice menu and routing by department
- Numbers in sequence for departments and staff
- Call records and call recording
- Fax for the correspondence that still requires it
Private users
If you have family or friends abroad, two things take care of most of the cost. Calls over VoIPBON are billed by the minute, with no setup fee and no subscription.
On top of that, a DID number in the country where your people are means they call locally, at their own rate, while the phone rings at your end. The same works in reverse while you are the one abroad.
- VoipBON One — calls and SMS on a topped-up balance
- A DID number in the country where your family is
- Porting your existing number at a lower monthly fee
- A softphone on your mobile, with no extra hardware